May 31, 2022 – Press Materials
Detailed Findings
Special Announcements
The predecessor of Hong Kong Public Opinion Research Institute (PORI) was The Public Opinion Programme at The University of Hong Kong (HKUPOP). “PORI” in this release can refer to Hong Kong Public Opinion Research Institute or its predecessor HKUPOP.
Incidental to PORI’s ongoing half-yearly review, after May Fourth this year (May 4, 2022, i.e., PORI’s 3rd Anniversary), PORI has decided to reduce the frequency of our press conferences to about four times a month, in order to spare more resources for our online civic education work. Besides, PORI would also like to stress the separation of comments from figures, so that the responsibility of all personal comments arising from our scientific research lies entirely on the commentators concerned, not PORI.
Abstract
PORI successfully interviewed 1,000 and 1,003 Hong Kong residents respectively in two random telephone surveys conducted by real interviewers in April and May. Our survey shows that people’s satisfaction ratings with the Fire Services Department, the Customs and Excise Department and the Police Force stand at 78.3, 64.4 and 52.3 marks respectively. That of the Police Force has increased by 2.2 marks compared to six months ago, registering a new high since early June 2019 again, although the change has not gone beyond sampling error. Meanwhile, people’s latest satisfaction rating with the PLA Hong Kong Garrison stands at 58.9 marks. Its net satisfaction rate is positive 25 percentage points, which has decreased by 5 percentage points compared to six months ago, yet the change is within the sampling error. The effective response rates of the surveys are 41.5% and 40.9% respectively. The maximum sampling error of percentages is +/-4%, that of net values is +/-5% and that of ratings is +/-2.8 at 95% confidence level.
Contact Information
| Disciplinary Forces Naming | Appraisal of Disciplinary Forces | ||
| Date of survey | : | 30/4-6/5/2022 | 12-20/5/2022 |
| Sample size[1] | : | 1,000 (including 500 landline and 500 mobile samples) | 1,003 (including 503 landline and 500 mobile samples) |
| Effective response rate | : | 41.5% | 40.9% |
| Survey method | : | Random telephone survey conducted by real interviewers | |
| Target population | : | Cantonese-speaking Hong Kong residents aged 18 or above | |
| Sampling error[2] | : | Sampling error of percentages not more than +/-4%, that of net values not more than +/-5% and that of ratings not more than +/-2.8 at 95% conf. level | |
| Weighting method | : | Rim-weighted according to figures provided by the Census and Statistics Department. The gender-age distribution of the Hong Kong population came from “Mid-year population for 2021”, while the educational attainment (highest level attended) distribution and economic activity status distribution came from “Women and Men in Hong Kong – Key Statistics (2021 Edition)”. | |
- This figure is the total sample size of the survey. Some questions may only involve a subsample, the size of which can be found in the tables below.
- All error figures in this release are calculated at 95% confidence level. “95% confidence level” means that if we were to repeat a certain survey 100 times with different random samples, we would expect 95 times having the population parameter within the respective error margins calculated. Because of sampling errors, when quoting percentages, journalists should refrain from reporting decimal places, whereas one decimal place can be used when quoting rating figures.
Latest Figures
In the naming survey, respondents could name, unprompted, up to three disciplinary forces whom they knew best. The Police Force, the Fire Services Department and the Customs and Excise Department were the top three mentions, they therefore entered the rating survey. In the rating survey, respondents were asked to rate individual disciplinary forces using a 0-100 scale, where 0 indicates extremely dissatisfied, 100 indicates extremely satisfied and 50 means half-half. Recent ratings of the relevant disciplinary forces and the PLA Hong Kong Garrison are summarized below:
| Date of survey | 4-6/5/20 | 23-26/11/20 | 17-21/5/21 | 15-18/11/21 | 12-20/5/22 | Latest change | |
| Sample size | 536-672 | 506-535 | 570-632 | 611-673 | 589-670 | — | |
| Response rate | 62.5% | 74.6% | 52.5% | 53.7% | 40.9% | — | |
| Latest findings | Finding | Finding | Finding | Finding | Finding & error | Recog % | — |
| Fire Services Department | 76.6[3] | 81.0[3] | 79.5 | 79.7 | 78.3+/-1.6 | 98.0% | -1.5 |
| Customs and Excise Department | 64.4[3] | 64.5 | 59.7[3] | 62.7 | 64.4+/-1.9 | 92.4% | +1.7 |
| Police Force | 36.8 | 40.3 | 44.2 | 50.1[3] | 52.3+/-2.8 | 97.6% | +2.2 |
| Auxiliary Medical Service | 77.4[3] | 78.2 | 74.2[3] | — | — | — | — |
| Government Flying Service | 71.7 | 65.7[3] | 67.2 | — | — | — | — |
| Civil Aid Service | 62.9 | 62.9 | 66.3[3] | — | — | — | — |
| Immigration Department | 60.8[3] | 63.6 | 58.3[3] | — | — | — | — |
| Independent Commission Against Corruption | 54.8 | 56.1 | 54.5 | — | — | — | — |
| Correctional Services Department | 51.6[3] | 52.1 | 52.0 | — | — | — | — |
| PLA Hong Kong Garrison | 44.2 | 49.1 | 51.4 | 60.3[3] | 58.9+/-2.8 | 84.5% | -1.4 |
- The difference between the figure and the result from the previous survey has gone beyond the sampling error at 95% confidence level, meaning that the change is statistically significant prima facie. However, whether the difference is statistically significant is not the same as whether they are practically useful or meaningful, and different weighting methods could have been applied in different surveys.
Latest satisfaction rates of the PLA Hong Kong Garrison using the 5-point scale are summarized as follows:
| Date of survey | 4-6/5/20 | 23-26/11/20 | 17-21/5/21 | 15-18/11/21 | 12-20/5/22 | Latest change |
| Sample size | 626 | 524 | 609 | 673 | 670 | — |
| Response rate | 62.5% | 74.6% | 52.5% | 53.7% | 40.9% | — |
| Latest findings | Finding | Finding | Finding | Finding | Finding & error | — |
| Satisfaction rate of the PLA Hong Kong Garrison[4] |
39% | 36% | 37% | 43%[5] | 40+/-4% | -3% |
| Dissatisfaction rate of the PLA Hong Kong Garrison[4] |
36% | 26%[5] | 24% | 13%[5] | 15+/-3% | +2% |
| Net satisfaction rate | 2% | 10% | 12% | 30%[5] | 25+/-5% | -5% |
| Mean value[4] | 3.0 | 3.1 | 3.2 | 3.7[5] | 3.5+/-0.1 | -0.1 |
- Collapsed from a 5-point scale. The mean value is calculated by quantifying individual responses into 1, 2, 3, 4, 5 marks according to their degree of positive level, where 1 is the lowest and 5 the highest, and then calculate the sample mean. From October to December 2018, PORI conducted tests on the wordings used in different rating scales. Figures in the table are the combined results. Please visit our website for details.
- The difference between the figure and the result from the previous survey has gone beyond the sampling error at 95% confidence level, meaning that the change is statistically significant prima facie. However, whether the difference is statistically significant is not the same as whether they are practically useful or meaningful, and different weighting methods could have been applied in different surveys.
Survey shows that people’s satisfaction ratings with the Fire Services Department, the Customs and Excise Department and the Police Force stand at 78.3, 64.4 and 52.3 marks respectively. That of the Police Force has increased by 2.2 marks compared to six months ago, registering a new high since early June 2019 again, although the change has not gone beyond sampling error. Meanwhile, people’s latest satisfaction rating with the PLA Hong Kong Garrison stands at 58.9 marks. Its satisfaction rate is 40%, dissatisfaction rate 15%, giving a net satisfaction rate of positive 25 percentage points, which has decreased by 5 percentage points compared to six months ago, yet the change is within the sampling error. The mean score is 3.5, meaning between “quite satisfied” and “half-half” in general.
Opinion Daily
In 2007, PORI started collaborating with Wisers Information Limited whereby Wisers supplies to PORI a record of significant events of that day according to the research method designed by PORI. These daily entries would then become “Opinion Daily” after they are verified by PORI.
For the polling items covered in this press release, the previous survey was conducted from 15 to 18 November, 2021 while this survey was conducted from 12 to 20 May, 2022. During this period, herewith the significant events selected from counting newspaper headlines and commentaries on a daily basis and covered by at least 25% of the local newspaper articles. Readers can make their own judgment if these significant events have any impacts to different polling figures.
| 17/5/2022 | Executive Council endorses the proposals of re-organising government structure. |
| 9/5/2022 | John Lee meets Carrie Lam to discuss transitional arrangements and the preparatory works of re-organising government structure. |
| 8/5/2022 | John Lee is elected as the sixth Chief Executive of Hong Kong with overwhelming votes. |
| 30/4/2022 | John Lee attends Election Question and Answer Session. |
| 29/4/2022 | John Lee announces his election platform. |
| 13/4/2022 | John Lee secures 786 nominations from the Election Committee. |
| 9/4/2022 | John Lee declares his bid for Chief Executive election. |
| 6/4/2022 | John Lee resigns to join the Chief Executive election. |
| 3/4/2022 | John Lee is expected to announce resignation on April 6 to join the Chief Executive election. |
| 7/1/2022 | All 170 guests who attended the birthday party of Witman Hung are sent to quarantine. |
| 6/1/2022 | Government senior officials attend Witman Hung’s birthday party. |
| 29/12/2021 | Stand News closes after seven senior staff members are arrested. |
| 4/12/2021 | The SAR government and the Liaison Office co-organised the “Constitution Day” online seminar. |
Upcoming Press Release / Press Conference
- [Press Conference] June 7 (Tuesday) at 14:30
June Fourth Incident anniversary survey
Guest commentators: Johnny Lau, Leung Po Lam - [Press Release] June 10 (Friday) at 14:30
Group Gathering Prohibition Index - [Press Release] June 14 (Tuesday) at 14:30
Popularities of CE and Directors of Bureaux, Five Core Social Indicators - [Press Conference] June 17 (Friday) at 14:30
Youth matters survey
Guest commentator: Benson Wong